Job Description

As team member of the Documentation & Training Department you'll be responsible for the creation and update of the implementation-, technical- and end-user documentation and training material for our new product Miles.
You'll organise training sessions for Sofico's implementation partners and end-users. For end-users the training will be oriented towards the use of SOFICO's software through a "Train-the-Trainer" approach. Implementation partners need to be trained in the functionality, setup and configuration of our products in order to assure quality implementations.
You identify development opportunities in the areas of documentation and training and you keep up-to-date with the latest market trends. You focus on continuous development and improvement of document and training. You select the right mix of available learning tools and solutions (blended learning) to cover our customer's needs in terms of documentation and training.  You monitor and evaluate training effectiveness.
Part of your personal training program will furthermore involve the following tasks:

• Assisting business consultants during gap analysis and product configuration;
• Administering business requirement issues and handling of requests for information;
• Performing product presentations and demos.

Your Profile

• You have a master or bachelor degree
  • In languages, preferably English/French/Dutch, and are IT minded OR
  • In computer sciences or economics.
• You have excellent skills in Dutch, English and French (written and verbal). Knowledge of German or any other European language is an asset.
• You have at least 1 year of experience as a technical writer in a multinational environment.
• You have a passion for training, teaching and learning. A first experience in the setup and delivery of blended learning / e-learning packages is a plus.
• Acquaintance with single source authoring tools and/or HTML is a plus.
• You are a team player with an excellent social attitude, open and communicative and have excellent communication skills.
• You are an organiser and co-ordinator and work accurately and precisely.
• You are prepared to occasionally travel and work at a customer's premises.

Apply

Send your CV and application letter directly to our HR Department and we will contact you asap!

Send us your CV

Contact HR

Corinne Martens
Technologiepark 1
9052 Zwijnaarde
Belgium
Tel: 09-210 80 40
Fax: 09-210 80 41
Email: hr@sofico.be